Email: mailto:
mmorello@infinityh2o.com
Mark was born into a plumbing family. As a fourth generation
Master Plumber, he began his training with his father in the
family business. Mark earned his journeyman license in 1985
and his masters in 1988. By 1989 he was running a service business
in the Boston Area.
Mark was driven by quality and professionalism and at one point
his service technicians even wore red ties as a sign of the
difference between the professional contractors and all the
rest of the stereotypical plumbers. He was passionate about
his work and that passion led his companies to be listed as
one of the top ten in the nation for quality by a leading pier
group of nationwide companies.
Mark, always looking for a new challenge, found himself in Florida
after the sale of the two companies he ran in the Boston Area.
He found a struggling plumbing firm in the Orlando Market and
saw an opportunity to again create a first class firm using
the methods he had mastered back in Boston. After five years
of working with that company Mark had again succeeded in turning
that firm around. The company was profitable and the Service
technicians had been trained on the latest methods and technologies
and were the leaders in the market. They also had character
and morals that are so desperately needed in the industry.
Mark was contacted by a water conservation firm and seeing that
his latest project was completed he decided to make the move
into that industry.
Water and energy conservation had always been one of the things
that Mark had sold to his clients in the residential and commercial
market. From the first low consumption water closets to high
efficiency boilers for heat and instantaneous hot water heaters.
Mark had always been ahead of the curve in bringing these technologies
to the market. So when he was approached by a leading water
conservation contractor he saw the potential for another success
in his ever expanding career.
Mark worked for almost two years with that firm bringing his
technical knowledge and licensing capabilities to that new company
and assisted in training crews as well as completing audits
and creating new Energy Saving Measures to expand that firm’s
ability to satisfy the customer base.
Mark had the opportunity to start a new company and bring the
passion to that firm that you can only have as an owner. After
researching the market and asking countless questions to the
ESCOs, Mark saw the need to again bring top level, highly trained
and certified installers to this growing market. Mark has always
believed that you can not fault the person as much as the process
for failure. This belief in the Demming Management Method is
what has made his past companies so successful.
Mark saw the absence of a highly trained professional Water
management firm, therefore, Infinity Water Management was born.
Mark again has the processes and training methods to revolutionize
this very new industry. With his passion for excellence he will
create new opportunities for the ESCO market to add more energy
saving measures to their complement. They will be able to sell
these measures confidently to the end user knowing that the
highest level of professionals will be there to install them
as well as have a long-term relationship with the customer for
replacement parts and service.
Mark is a licensed plumbing contractor in many states and is
always working on adding to his list of certifications. Currently
there is no nationwide license for plumbers so Mark is kept
busy with all the different state codes he needs to stay informed
of.
Mark is a member of the PHCC (Plumbing, Heating Cooling Contractors)
and is a past president of The Malden Rotary Club. He is also
a past member of the PHCC of Massachusetts Board of Directors
and was a member of their contractor education committee. Mark
also is a former U.S. Navy “Seabee” where he was awarded the
1st Naval Construction Brigade’s Seabee of the Year award and
has received many other awards and medals.